Help and Resources
Frequently Asked Questions
Find answers about products, ordering, shipping, cake pop mold sets, materials, care, custom requests, and customer support.
General
What types of products do you offer?
Farmhouse Craft Works offers made-to-order cake pop mold sets, cakesicle mold sets, cookie cutters, texture rollers, baking accessories, kitchen and home organizers, medical accessories, pet products, and other practical designs. New products are added regularly.
Where are your products made?
Our core 3D-printed catalog is designed, prototyped, and produced in the Missouri Ozarks. Farmhouse Craft Works is a military spouse-owned small business.
Do you design your own products?
Our core 3D-printed products are designed and refined in-house. We prototype and test designs so we can improve details, offer useful options, and develop new products based on customer needs.
Are your products made to order?
Most products are made after an order is placed. This allows us to offer a wider selection of designs, sizes, colors, and product options while reducing unnecessary inventory.
Ordering and Shipping
How long does production take?
Please allow 4–6 business days for made-to-order production before shipment.
How long does U.S. delivery take?
After shipment, most U.S. orders arrive within 3–7 business days, depending on the destination and carrier. The estimated order-to-delivery window is generally 10–14 business days.
Do you ship internationally?
We currently ship only within the United States and do not offer international shipping.
Do you offer Quick Ship or guaranteed rush processing?
No. We do not currently offer a Quick Ship program or guaranteed rush processing. Orders are produced in the order received.
Do you offer free shipping?
We do not currently offer storewide free shipping. Available methods and charges are displayed at checkout before purchase.
Can I cancel an order?
Because products are made to order, orders cannot be canceled after they are placed. Please review product selections, colors, sizes, and shipping information carefully before checkout.
Cake Pop Mold Sets
What is included with a complete cake pop mold set?
Complete cake pop mold sets include the shaped mold, matching press, matching cutter, and a 6-Inch Display Tray. Any product-specific additions are listed on the individual product page.
How do cake pop mold sets work?
Roll the cake pop dough to your desired thickness, cut the shape with the matching cutter, use the press to release the cutout from the cutter, place the cutout in the tray, and insert the stick from the bottom. Visit our step-by-step mold-set guide for more detail.
Can I choose product colors?
Available color and option choices are shown on each product page. The options displayed for a product are the choices currently available for that item.
Materials and Care
What materials do you use?
Many baking and decorating tools are made from PLA. Materials can vary by product, so review the individual listing or contact us with questions about a specific item.
Are your baking products certified food-safe?
PLA is commonly used for food-contact tools, but consumer-grade 3D printers and finished 3D-printed products are not independently certified as food-safe. Farmhouse Craft Works therefore does not represent or certify cake pop molds, cakesicle molds, cookie cutters, or similar tools as food-safe.
Customers should use their own judgment based on their intended application and local food-handling requirements.
How should I clean and care for 3D-printed products?
Hand-wash with warm water, mild dish soap, and a soft cloth before first use and after each use. Do not place products in a dishwasher, microwave, or oven, and do not expose them to hot water or high heat. Replace products that become cracked, deeply scratched, excessively worn, warped, or otherwise damaged.
Custom Orders and Support
Do you offer custom designs?
Custom work may be available depending on the project and current production schedule. Use the Contact page to describe what you need. We will review the request and let you know whether it is a good fit.
What should I do if my order arrives damaged or has a manufacturing issue?
Contact us as soon as possible with your order number and a description of the issue. If photos are needed, email clear images to contact@fhcraftworks.com. See the Product Warranty and Support page for additional details.
Can I ask questions before ordering?
Yes. If you have questions about sizing, colors, compatibility, product options, or a custom request, please use our Contact page before placing the order.
Need More Help?
Helpful Customer Resources
Review detailed policies and guidance, or contact us about a specific product or order.